FAQ

  1. Return and Refund Policy:
  • Products can be returned within 30 days of purchase for a full refund, provided they are in their original condition and accompanied by a receipt.
  • Refunds will be issued to the original form of payment.
  • Buyer is responsible for return shipping costs and any loss in value if an item isn't returned in original condition.
  • To initiate a return/refund, email us at contact@nach-vorn.com
  1. Exchange Policy:
  • We offer exchanges for products within 14 days of purchase, subject to availability.
  • The item must be unused, in its original packaging.
  1. Shipping and Delivery Policy:
  • We provide free shipping on all orders.
  • Estimated delivery time is 3-10 business days.
  1. Privacy Policy:
  • Customer information is securely stored and used solely for order processing and communication purposes.
  • We do not share or sell customer information to third parties.